Privacy statement


By providing your personal information to us, you are consenting to the collection, storage, use and disclosure of that information as set out in this Privacy Statement.

IHC (we/us/our) acknowledges and respects the privacy of individuals. This Statement sets out the way in which we collect, use, manage and protect your personal information in relation to IHC’s legal action.

We will comply with the Privacy Act 2020 and any other legislation in relation to how we manage personal information.

This Privacy Statement is subject to change. Any changes will be effective when posted on this website (Website).

What information do we collect and hold?

We may collect and hold personal information provided by you (either directly or via a secure third-party platform) when you visit the Website in relation to a campaign.

We are using the personal information collected from you in the ‘Tell us your story’ form to prepare for litigation. This means that this information attracts litigation privilege.  Litigation privilege protects all information and communications made or received in the context of preparing for litigation.

You may choose not to provide certain personal information to us, however as a result we may not be able to consider your information provided in relation to our litigation (including our ability to respond further to any related query).

How do we use and disclose information?

We will use the personal information that you submit to us via this Website for the purposes of litigation preparation. You can opt out of future contact by contacting us at the address below.

We will only disclose the personal information from the ‘Tell us your story’ form with your consent.

Access and correction

You can access and request correction of any personal information that we hold at any time. Any such requests should be made directly by contacting IHC (see below for details).  Please note that your right to access your personal information will be subject to the relevant exceptions in the Privacy Act.


A cookie is a piece of information that our web server may send to your device when you visit our Website. The cookie is stored on your device but does not identify you or give us any information about your device.  We use cookies to learn more about the way you use our Website and to help us improve your experience of using our Website.

If you want to erase cookies from your device, block all cookies or receive a warning before a cookie is stored, refer to your browser instructions or help screen to learn more. If you reject the use of cookies, you will still be able to access our Website but please note that some of its functions may not work as well as if cookies were enabled.

Information validation and security review

We take reasonable measures to protect all personal information stored within our online platforms and related records. However, when providing personal information via our Website, we note that the transmission of information using the Internet is not completely secure. We therefore cannot guarantee the security of data transmitted via our Website and any such transmission is at your own risk.

Opting Out

We will only send mail or email to people who we believe are willing to receive it, and only in relation to our litigation. If you do not wish to receive future communications from us, please email or contact us on 0800 442 442.

Contact us

Please contact our Privacy Officer if you have any questions or concerns about how we manage your personal information (including requests to access or make corrections to personal information that IHC holds), either by email (, or by phone at 0800 442 442.